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Billing & invoices

Paid JifChat plans are billed monthly or yearly through Stripe. You can see your plan and credit balance in Settings, and change your plan or open the Stripe billing portal from the Plans page.

Where can I see my plan and credits?

Section titled “Where can I see my plan and credits?”
  1. Sign in at chat.jif.dev and click your profile picture.
  2. Click Settings.
  3. Open the Balance tab. It shows your current plan, your credit balance and your recent credit transactions.

When am I charged?

Section titled “When am I charged?”

Paid plans renew automatically. Monthly plans renew every month, and yearly plans are billed once a year. When a promotional price applies, the Plans page says that it’s for the first month only and then renews at the normal monthly price.

Your credit balance is refilled to your plan’s monthly credits once a month. On a monthly plan this happens each time the plan renews. On a yearly plan it happens once a month, even though you pay once a year. Unused credits don’t carry over to the next month.

How do I update my payment method or see invoices?

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On the Plans page, click Manage in the Current Plan box. This opens the Stripe billing portal.

In the billing portal you can see your payment methods, invoices and billing details yourself.

Can I buy extra credits?

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On the Plans page the Top-up tab is marked Coming Soon!, so top-ups can’t be bought yet.

What currency am I charged in?

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You’re charged in US dollars (USD). The prices on the Plans page are in USD.

Can prices change?

Section titled “Can prices change?”

The Terms of Service say Jif.Dev “may change the fees for any feature of the Services, including additional fees or charges, if Jif.Dev gives you advance notice of changes before they apply.”

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